Extension Working

Trim the fat and streamline your workflow with SBC Hosted Solutions. Extension working tools allow the user to gain complete control and truly utilise their hosted handset.

WORK IN SOLITUDE, DO NOT DISTURB

See who’s on the phone by viewing BLF Lights or look back through your calls of the day with Call Logging.

BLF Lights

Learn more

Extension Working

Trim the fat and streamline your workflow with SBC Hosted Solutions. Extension working tools allow the user to gain complete control and truly utilise their hosted handset.

WORK IN SOLITUDE, DO NOT DISTURB

See who’s on the phone by viewing BLF Lights or look back through your calls of the day with Call Logging.

BLF Lights

Learn more

Call Pickup

Missing a call is no longer an option for any business, regardless of size. With our straightforward Call Pickup feature, you can answer a call on your desk or cordless handset for another extension in your call group.

Call Transfer

Manage incoming calls effectively with SBC Hosted Call Transfer. Essential for any business, call transfer gives you the ability to quickly & effortlessly send calls to another member of staff internally or to another number externally. 

Call Pickup

Missing a call is no longer an option for any business, regardless of size. With our straightforward Call Pickup feature, you can answer a call on your desk or cordless handset for another extension in your call group.

Call Transfer

Manage incoming calls effectively with SBC Hosted Call Transfer. Essential for any business, call transfer gives you the ability to quickly & effortlessly send calls to another member of staff internally or to another number externally. 

Caller Line Display

Increase agent efficiency with Caller Line Display. Caller Line Display shows you the number of the person calling, so you can decide whether to pick up the phone or leave it to your voice answering service.

Caller Line Display

Increase agent efficiency with Caller Line Display. Caller Line Display shows you the number of the person calling, so you can decide whether to pick up the phone or leave it to your voice answering service.

Group Paging

SBC Hosted Group Paging is handy for making real-time announcements to a department or team using the intercom feature on your desk or PC phone.

Group Paging

SBC Hosted Group Paging is handy for making real-time announcements to a department or team using the intercom feature on your desk or PC phone.

Do Not Disturb

Send callers directly to your voicemail when you are busy or don’t want to be disturbed with the Do Not Disturb (DND) feature.

Do Not Disturb

Send callers directly to your voicemail when you are busy or don’t want to be disturbed with the Do Not Disturb (DND) feature.

Call Logging

Make sure missed calls never mean missed sales. Get full visibility on your PC screen of your missed, recieved and dialled phone history with SBC Hosted Call Logging. All your extension calls will be displayed in an easy to view panel.

Call Logging

Make sure missed calls never mean missed sales. Get full visibility on your PC screen of your missed, recieved and dialled phone history with SBC Hosted Call Logging. All your extension calls will be displayed in an easy to view panel.

BLF Extension Lights

BLF stands for Busy Lamp Field which is a light on a hosted phone that tells you whether another extension is busy or not. Especially useful when deciding to transfer a call or not.

Blacklist Numbers

Block unwanted calls from known phone numbers with the Blacklist Number feature. Any blacklisted phone entry will be blocked from further calls to your business.

BLF Extension Lights

BLF stands for Busy Lamp Field which is a light on a hosted phone that tells you whether another extension is busy or not. Especially useful when deciding to transfer a call or not.

Blacklist Numbers

Block unwanted calls from known phone numbers with the Blacklist Number feature. Any blacklisted phone entry will be blocked from further calls to your business.

CLI Flexibility

Have you ever needed to make a call but preferred to share an alternative caller ID with the recipient? CLI Flexibility allows you to decide which number you want to present on your called parties display – great for call centres.

CLI Flexibility

Have you ever needed to make a call but preferred to share an alternative caller ID with the recipient? CLI Flexibility allows you to decide which number you want to present on your called parties display – great for call centres.

What Are You Waiting For?

Upgrade your telephone system today!

Get Started

What Are You Waiting For?

Upgrade your telephone system today!

Get Started